Dog Grooming FAQs

Do you do walk ins?

As I am a sole trader I cannot offer a walk in service but if you require an urgent appointment please call me and I will do my best to accommodate your needs.

How early should I start grooming?

It is a great idea to start having your puppy groomed from around 14 weeks, this way they get used to the noises in a salon although they wont need a full groom at first it will make them more at ease when they get a little older and need a full groom

My dog is not sociable with other dogs. Can they still be groomed?

Of course. I offer one to one grooms so your dog will not come across another dog while being groomed.  I do own dogs myself but they are kept separate and not allowed in the dog studio (unless its their turn 😁).

My dog can be aggressive towards people. Can they still be groomed?

They can, I assess each dog on an individual basis and may have to use a muzzle on your dog if they are a bite risk.

My dog has a skin condition. Can they still be groomed?

Yes, defending on the skin condition which we can discuss over the phone, please call me of this applies to your dog. All the products I use are natural shampoos with nothing harmful in them that may irritate the skin.

How long will you have my dog for?

It all depends on the service you would like and the size of your dog, please call me if you wish to discuss further and use the service pages as a rough guideline

Will my dog be put in a create?

Never, if I finish the groom before you arrive I have a bed they can settle on and a lovely bowl of fresh water for them to drink.

How often should I bring my dog for a groom?

This also depends on the breed and coat type, usually every 6-8 weeks but this will also be discussed individually with you.

What payment types do you accept?

Cash on collection or a bank/paypal transfer on collection.

What if I'm not happy with my dogs treatment?

Please rest assured that while your dog is in my care I will treat them as I do my own. If you do feel that your dog is distressed in anyway please call me to discuss.


©2018 by Pride and Groom. Proudly created with




32 Halifax Drive, Buckshaw Village, Chorley PR7 7LP , UK